Security and Safety

1. Secure Communication

We use end-to-end encryption protocols for our real-time chat and audio/video calls. This means your conversations are private and protected from unauthorized access during transmission.

Our real-time infrastructure is powered by ZegoCloud, a global leader in secure communication technology, ensuring both high performance and robust security standards.

2. Data Protection

We store your data on secure servers with restricted access. We use encryption at rest for sensitive information and regularly audit our systems for potential vulnerabilities.

• Encrypted Backups: All database backups are encrypted to prevent data leaks.
• Access Control: Only authorized personnel can access the server infrastructure, and all access is logged.

3. Community Safety & Moderation

To maintain a positive environment, Clapyy employs a multi-layered moderation system:

• AI-Driven Filtering: Our AI systems automatically detect and flag inappropriate content in text and profile images.
• User Reporting: Users can easily report any behavior that violates our community guidelines. Every report is reviewed by our safety team.
• Strict Enforcement: We have a zero-tolerance policy for harassment, nudity, and illegal activities. Violators face immediate and permanent bans.

4. App Security

The Clapyy mobile app is designed with security best practices:

• Secure Session Management: We use industry-standard tokens for authentication.
• Protection Against Attacks: Our backend is protected against common web attacks such as SQL injection and Cross-Site Scripting (XSS).

5. Reporting a Vulnerability

If you believe you have found a security vulnerability in Clapyy, please let us know immediately. We take all security reports seriously. Contact us at security@zeemato.com.